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Given how bleak the situation looks, it's no surprise to learn that Battlefield 's player count has plummeted since launch. According to the Steam metrics , the game peaked at , concurrent users in November, but that figure has dropped precipitously every subsequent week.

On January 10, it barely scarped 10, To rub salt into the wound, its predecessor Battlefield V actually overtook it around Christmas which is when the player count for a new release should be at its healthiest.

Reports are now filtering through that some dissatisfied players have managed to get refunds for the game, on the grounds that it is still not stable and that its multiplayer lobbies are dwindling fast.

To clarify, it is unlikely that a special case is being made here just for Battlefield While it is true that you can normally only get a reimbursement on Steam within 14 days of a given purchase and if you have only elapsed less than 2 hours of playtime with the game in question , exceptions are made. As per the refund policy, you can still get your money back if you don't meet the criteria, provided that you are able to make a convincing enough argument.

Although their initial refund request was denied by Steam, they were persistent and kept on trying. With this currency, they will now be able to buy another item from the digital storefront. The associated Reddit thread is filled with other users reporting on the status of their own refund requests. Some have been successful while others have not, but the recurring theme with those that did manage to get their money back is that they were all persistent.

It's worth reiterating that the Steam refund feature is not meant to be abused by customers who just want to play games for free. Once you are on this page, log in to your account and then click on the "Purchases" box. Here, you will find a list of all your Steam transactions from the past 6 months.

Find Battlefield or any other item that you want to refund in this list and click on it. Next, select the option that reads "I would like a refund. You will then be asked to choose one of two justifications for your request, those being that you either made the purchase on accident or that there is a problem with the game itself. Are you playing Battlefield still?

If so, have you noticed any major improvements since this update went live? Follow me on Twitter and Facebook. You can support my work on Patreon and sign up for my newsletter on Substack. Subscribe to my YouTube channel here. This is a BETA experience. You may opt-out by clicking here. More From Forbes. Jan 12, , am EST.

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