Battle.net update agent crash

If your computer locks up while running the Battle. Otherwise, follow the steps below to resolve the issue. If the steps above did not resolve your problem, visit our Technical Support forum or contact us. What to do if you can't open the Battle. Skip to Main Content. Overwatch League. Log In.

My Tickets. Contact Support. Relevant Products:. Common Problems The Battle. Run Windows Update. Note: The newest service packs may not automatically install when you run Windows Update.

You must manually choose to install new service packs in Windows Update. For Blizzard games, it is important to download and install all software updates, as our games are designed for the latest version of the supported system requirements. During technical troubleshooting, you may be required to reinstall an OS update or driver. You can find the latest Combo Update for your operating system located on Apple's Support Download page.

When an older OS has no more incremental updates, you will need to upgrade to a new OS to obtain newer drivers and updates. Blizzard titles require version Skip to Main Content. Overwatch League. Log In. My Tickets. Contact Support. Relevant Products:. Common Problems The Battle. Disable or temporarily uninstall any security programs , which may mistakenly identify the login module as a security threat. Try creating a new administrator account to resolve permissions issues.

Uninstalling and reinstalling the Battle. Try closing background applications to resolve any software conflicts. Run a security scan to remove any viruses or malware infections. Disable any proxies that may interfere with the login module. Run the Apple Hardware Test to make sure there are no physical problems with your hard drive.

Tried everything here? Did you find this article helpful? Yes No. The Launcher is blocking any play whatsoever. That also did NOT fix the problem-same result. Long-term player…would like to stay with WoW. We appreciate you taking the time to report this. The most common cause of the Battle. Be sure to fully update or temporarily uninstall security programs which may be preventing the Update Agent from running.

More information on troubleshooting security applications here , if curious. This will help us quickly determine whether the issues are network-related. I have no other virus protection other than Windows Security. I already used your suggestion of creating a new Windows Admin account per the instructions.

This as a default has no Windows Security options enabled. The intent of this admin account was to figure out whether virus protection was blocking the updates. As far as network connectivity: I have Comcast. There have been no service interruptions nor changes in ISP in recent history. I have Windows 10 Home. There have been no Windows updates that I know of to account for this problem.